Who Is CPM?
Coastal Property Management was created to assist community associations who need professional and personalized property management services. We specialize in Condominium and Homeowner’s Association management, providing our clients with peace of mind and an unmatched level of dedicated service.
Having been a seasonal south Florida resident himself and experiencing several of problems that associations encounter on a daily basis, Rich recognized the value of having quality property management services. After spending nearly 30 years in public safety and retiring at the rank of Assistant Chief, Rich chose to combine his vast emergency management and property management experience into one executive level service business.
We’ve all dealt with large companies that promise one thing and then deliver another all at the association’s expense. It’s annoying and frustrating to “get lost in the shuffle” when you are paying for a certain level of service, leadership and respect.
Our company is locally owned and operated. Our relations with our clients are based on personal service, good communication and attention to detail. We serve areas of Martin County, Palm Beach County & St. Lucie County.
Coastal Property Management is licensed by the state of Florida as a Community Association Management (CAM) Firm and a member of the Community Association Institute and Florida Community Association Professionals.
“To protect, maintain and enhance the assets of the association, especially the resident’s quality of life within their community.”
- Condominium Associations
- Homeowner Associations
- Dock Associations
- Mid-Rise Condominiums
- Large Scale Communities
- Master Planned Communities
Coastal Property Management serves as a professional management company, providing management, financial and technical expertise to maximize and preserve the value of your Community Association and make your home a pleasant place to live.
We offer every client our personal investment in their community. This level of investment drives us to provide exceptional service and accurate reporting, by catering to the specific needs of every community that puts their faith in us. With a committed teach approach to responsible management, we ensure each of our associations is managed with the highest level of care and attention to detail.
One of the most effective ways to help increase support of Board decisions is through communication. If the members are informed of the issues facing their community and understand why the Board makes the decisions that it does, then they are more likely to support and comply with those community decisions. In addition, effective communication also allows Members to voice their comments, requests, concerns and ideas so that the Board can make its decisions based on the best interests of the entire membership.
To achieve support and adherence to the governance by the membership, we foster communication through Board and committee meetings, newsletters, and online services for members to stay abreast of Board and committee meeting schedules, meeting minutes, and actions taken by the association.
Clear delineation of association responsibilities allows the association to optimize the use of Board, committee, and volunteer resources. Our management philosophy views the Board of Directors as the policy making body of the association. Our managers act as advisors to the Board when our expertise and experience can add value. We view our role as the Managing Agent for your community; responsible for carrying out the directives of the Board. In this way we can assist in the day-to-day operations of the association by:
- Committed support to the Board of Directors
- Assist in the administration of associations governing documents
- Coordinate, attend, and document all Board, Annual, and Special meetings
- Obtaining competitive bids for services requested by the Board
- Assist the Board with contractors hired by the association
- Selection of insurance providers and policies with Board approval
- Maintain registers of owners, officers, and directors
- Attend to necessary association correspondence
- Consult as needed with the associations legal counsel and CPA
- Completing regular inspections of the property
- Reporting violations of the Covenants, Rules and Regulations, and the Design Standards
- Providing notice to homeowners whose property is out of compliance
- Working with the homeowner to resolve the issue
- Providing 24 hour communications to handle emergencies
Maintaining complete, accurate, and timely association financials is a cornerstone of our services. We produce all the necessary financial information your association will need to make sound financial decisions.
From developing operating budgets to reserve funding, our company has the resources to protect and maintain the financial health of your association. As part of our services we provide the following services:
- Prompt handling of all homeowner inquires
- Assistance in preparation of the annual budget
- Collect and account for all assessments
- Maintain association checking, savings and investment accounts
- Dispersal of funds as directed by the Board of Directors
- Preparation of monthly Income/Expense Statements and Balance Sheet
- Receipt, review, and processing of invoices for payment by the association
- Process and handle of delinquencies in coordination with the Board and the associations’ attorney
- Coordination with the association’s CPA to finalize year-end audit and tax returns
- Corporation filings with the State
Coastal Property Management maintains an environment that contributes to the attractiveness and comfortable life style of a great community. Routine functions of maintaining the physical integrity of your community are numerous and include these services:
- Inspect property, on a regular basis, to identify potential problems and recommend solutions for maintenance to preserve and enhance property values
- Assist Board with contractors and the supervision of employees
- Assist in bid and contract specifications with related professionals for required services and projects
- Coordinate contractors for building and grounds maintenance
- Assistance in enforcement of community association covenants, conditions, and restrictions
- Direct and coordinate emergency repairs through 24-hour availability
Leadership Team
Rich retired as Assistant Chief with the New Castle County Department of Public Safety after nearly 30 years of service. The New Castle County Department of Public Safety is a combination department providing Emergency Management, Paramedic, Police, and 911 services. As Assistant Chief, he served as the Commander of all Field and Administrative Operations. Rich was responsible for day-to-day management of a county-wide (430 sq. miles) emergency service. He served as one of the division’s public information officers and managed internal affairs along with all media and legal requests. He managed the recruit training academy and SWAT Medic program. Additionally, Rich was responsible for the direct oversight of all emergency field personnel and facilities, all while responding to and managing critical emergency incidents.
Along with his extensive public safety background, Rich also has over twenty years of experience in all aspects of property management, real estate, and working with non-profit organizations. He worked with his family’s real estate and property management company. Rich served as a member of his homeowner’s association board and as president and chairman of the board for a combination paid/volunteer fire company. Working with these associations, he was accountable for planning, operations, human resources, budgets, board meetings, vendor contracts, facility maintenance, and improvement projects.
Rich holds an Associate of Applied Science degree in Emergency Services Management from Delaware Technical and Community College. He obtained his Bachelor of Science Degree in Human Resources Management from Wilmington University, where he graduated magna cum laude. Rich also holds a Master of Science in Public Administration and in 2007 was awarded a Doctorate in Education with a focus on Innovation and Leadership from Wilmington University.
Rich is licensed by the state of Florida as a Community Association Manager (LCAM) and is a member of the Community Association Institute. He serves on the faculty of Wilmington University teaching in their graduate and doctorate programs.
Regina has over twenty-five years of experience specializing in all aspects of property management, real estate, contract negotiations, and accounting. Her experience also included overseeing all property management functions across multiple large-scale condominium and homeowner’s associations. Working with these associations, she was accountable for planning, operations, human resources, budgets, board meetings, vendor contracts, facility maintenance, and improvement projects.
Regina has worked diligently and efficiently with these HOA’s and Condominium boards to achieve their desired results in respect to improvements, multi-million dollar capital projects and maintaining vendor relationships, all while keeping them within budget. Regina is responsible for the day-to-day operations of Coastal Property Management.
In addition to her extensive property management experience, Regina graduated from North Georgia State University where she received a Bachelor of Science Degree in Accounting and Business Administration.
Regina is licensed by the state of Florida as a Community Association Manager (LCAM) and a member of the Community Association Institute.
Chris joined Coastal Property Management bringing his vast business and financial background to our team. He spent over 15 years in the financial banking sector managing multi-million dollar business and property accounts. Chris held Series 7, Series 66, and Series 215 Licenses with the Financial Industry Regulatory Authority (FINRA) and the New York Stock Exchange (NYSE). After a successful career in banking and using his astute forward-thinking business vision, Chris joined his family’s property management business (Coastal Property Management) and is responsible for portfolio management and sales/marketing in the Jupiter area.
Chris offers his clients expertise in a diverse collection of management activities including board-to-owner relations, vendor management, governing document compliance, and contract negotiations. He expertly addresses issues involving property maintenance and repairs, owner communication and budget preparation. Chris’s commitment to the well-being of his clients, ensures that the properties in CPM’s portfolio are well taken care of.
In addition to his extensive financial and business management experience, Chris attended Truett-McConnell University and the University of Georgia where he studied Business Administration.
Chris is licensed by the state of Florida as a Community Association Manager (LCAM).